If Steps 1-4 all work - then I'm afraid the only answer I have is that the surface and/or Metro mail client simply suck (and IMO - both RT and the Metro mail app truly do suck regardless of this particular issue). Same thing as a banking site - you don't need to install every certificate on the Internet to get HTTPS sites to work - that's not how certificates are supposed to work. It uses the EXACT same connection methodology That's how activesync/autodiscover works.Ĥ> For a true test - does it work from an iPhone, Android, iPad, or Windows phone? If so, and you didn't need to install a certificate on those devices - then you don't need a certificate on your surface. For example if your e-mail is - then it will attempt to locate Ģ> The e-mail client then looks up and connects via port 443 and verifies the cert.ģ> It then pulls the XML file and locates the Microsoft-ActiveSync URL location. Either that or your Exchange admins haven't set up your services correctly.ġ> autodiscover strips off everything before the sign and pre-pends autodiscover. digicert, godaddy, etc), then you shouldn't need a client-side certificate and you're barking up the wrong tree.

Points to an external third-party root (ex. View the certificate when it connects via HTTPS. For a quick confirmation - go to your OWA logon page. Why do you need to add a certificate to the Surface? Exchange autodiscover/activesync does not require a client-side certificate normally. Well this is the world we live in And these are the hands we're given. When you see the message “Your email account is successfully configured”, click Then, in the Make my PC more secure box, clickĮnforce these policies. If you see the message “The mail server for needs this PC to be more secure before it starts syncing”, click

If you see the message “Your email account is successfully configured.”, clickįinish.

Make sure that you enter your full email address (for example, as your user name.Īfter you click Connect, Mail will perform an online search to find your email server settings.

On the Add your Exchange account page, type your email address and password, and then clickĬonnect.

If you don’t see the Add an account option, open the main charm menu on the right side of the page, and then click If you see the Add an account button on the page when you start Mail, click.Kindly try the following steps and let us know the status. Tried this suggestion, I am quoting here:

Mac mail exchange says connecting